Why Sound Planning Group
We're more than just a workplace. We're a family.
We strive for excellence and challenge ourselves to think differently in order to create the optimal environment for our employees and clients to succeed. We’re an organized and adaptable group of critical thinkers, who collaborate to solve problems because we believe that everyone has something important to contribute.
Our clients are unique and diverse, yet all have the common desire to work with a team whose top priority is their best interest so that they can sleep soundly at night and make the most of their retirement years. SPG is a company that prides itself in being a positive, friendly, non-toxic environment. If you have to spend your waking time at work - you want it to be with this group of kind, humble, generous, and fun people!
About the Role
We're looking for a full-time Administrative Assistant for our Kirkland office. The position requires top-notch customer service skills, organizational skills, and a strong ability to maintain composure and energy in the midst of frequent context-switching throughout the day.
Your core responsibilities will include answering calls, scheduling appointments, filing, and other office duties. The hours for this position are 9:00 am to 5:30 pm, Monday-Friday.
AS THE ADMINISTRATIVE ASSISTANT, YOU WILL …
- Answer, screen, and forward calls, provide information to callers, take messages, and schedule conference rooms.
- Communicate via email to confirm, schedule, reschedule and cancel client appointments.
- Establish and update client account information in SalesForce (CRM).
- Prepare and maintain client files (digital and paper) for client-facing team members.
- Provide supportive assistance for various office management tasks.
- Manage occasional projects as assigned.
- Welcome clients with genuine hospitality, offer refreshments, and make the best first impression possible!
AS THE ADMINISTRATIVE ASSISTANT, YOU ARE …
- Experienced: 2+ years of client-facing experience, office administration, and scheduling
- A Skilled Communicator: Emotionally intelligent, friendly, a strong writer, and comfortable on the phone.
- Diligent: You exemplify hard work with a personal sense of ownership over essential, role-based duties.
- Proficient: MS Office, Google Workspace, VOIP, Copy/Scanner/Fax Machines.
- Organized: You love when things are handled thoroughly, carefully, and efficiently.
- A Problem Solver: A critical thinker who loves figuring out solutions when they aren’t immediately obvious.
- Dependable: Punctual and professional; polished interpersonal and presentation competencies.
- A Multitasker: Able to properly prioritize and manage multiple tasks simultaneously.
- An Awesome Human Being: You’re positive and upbeat, kind and friendly with a humble attitude.
Benefits (... because you deserve them)
- Vacation: 3 weeks your first year, then 4 weeks/year thereafter; roll over up to 40 hours per year or cash out your balance!
- Bonus: Annualized bonus issued on a quarterly basis
- Insurance: 100% coverage of medical, dental, vision, life, ADD&D, LTD
- 401K: 4% match with 5% contribution, in addition to annual profit-sharing distribution
- Fun: Quarterly team-building events with awesome co-workers!
The salary range for this position is $42,000 - $50,000.
Compensation is thoughtfully determined according to candidate experience and current third-party comp reports. Primary office hours are 9:00 am to 5:30 pm, Mon-Fri. This position is classified as Full-Time/Non-Exempt.